LUMA·NOVA Terms & Conditions 

By subscribing to LUMA·NOVA’s Stellar Journey service, you are consenting to our terms and conditions as outlined below.

 The following terms also apply to your subscription: LUMA·NOVA Privacy Policy and General Terms

GENERAL TERMS OF YOUR STELLAR JOURNEY SUBSCRIPTION

  • Strictly one subscription per person – not transferrable. (Sharing of class links with non-subscribers is prohibited and will result in immediate cancellation of your subscription.)
  • Live Stellar Journey sessions are held once a week – days and times may change from time to time, at the discretion of the host.
  • Stellar Journey replays are available for 7 days after each live session, and are not downloadable.
  • Subscriptions may be cancelled at any time – refer to the cancellation policy below for more information.
  • Monthly and annual subscriptions auto-renew on the anniversary date, unless otherwise cancelled.
  • Stellar Journeys are conducted in Zoom. Refer to the LUMA·NOVA Zoom Tech support page for more information.
  • Stellar Journey Zoom and replay links are sent to all current subscribers via email.
  • Money back guarantee: If you don’t love your first session, email info@lumanova.com.au within 7 days and receive a full refund, no questions asked.
  • There are 50 x scheduled live Stellar Journey sessions each year (we have two weeks off in December / January, and replays are extended during this period to ensure subscribers have continued Stellar Journey replay access in lieu of the lives.)
  • In the event of illness or injury to the host: Either the previous week’s session replay will be extended a further 7 days in lieu of the live session, or the live class is conducted at an alternate date and time.

CONDITIONS OF A STELLAR JOURNEY SUBSCRIPTION

OVERVIEW

The terms “we,” “us,” and “our” refer to Jo-Anne Worsfold trading as LUMA·NOVA. The term the “Site” refers to lumanova.com.au. The terms “user”, “you,” and “your” refer to site visitors, customers, subscribers and any other users of the site.

SERVICE

LUMA·NOVA Stellar Journeys are a subscription service for energy healing, meditation, spirit communications and other content relating to spiritual growth and general wellbeing (the “Service”).

Use of this subscription service, including all materials presented herein and all online services provided by LUMA·NOVA and Jo-Anne Worsfold, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, subscribers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

Parties agree that the Service is in the nature of spirituality. The scope of services provided by LUMA·NOVA according to this Agreement are limited to those listed on lumanova.com.au website. LUMA·NOVA reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.

USE OF THE SITE AND SERVICE

To access or use the Stellar Journeys subscription service, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using this Service. Information provided on the Site and in the Service related to spirituality and other information are subject to change. LUMA·NOVA makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. LUMA·NOVA disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the service and any subsequent purchases or services or products through the Site or Service for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

ACCOUNT CREATION

In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to LUMA·NOVA will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

ORDER CONFIRMATION

We will email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

DURATION OF AGREEMENT

Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against LUMA·NOVA when there are reasonable delays in the access of the Service.

LUMA·NOVA reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

Paying on a monthly subscription allows you access to the Service for 30 days. Failure to pay your monthly subscription payment will result in access to the Service being stopped.

CANCELLATIONS & REFUNDS

We offer a money back guarantee, should you wish to cancel your subscription. Conditions apply: If you don’t love your first class (or have simply changed your mind), contact us within 7 days of your first class to request a refund. Send your email to info@lumanova.com.au

You may also cancel your subscription at any time via the “Update Your Profile” link at the bottom of any LUMA·NOVA email or you can email info@lumanova.com.au, but due to the nature of the Service no refunds will be made for any subscription fees already paid, excluding the money back guarantee as stated above.

Once you cancel you will no longer have access to the Service, including all content and community resources, once your current subscription period is completed.

The 7 day refund period only applies to your first subscription and cannot be used more than once.

No partial or full refunds are given should you terminate an annual subscription before your renewal date (with the exception of the 7 day money back guarantee stated above), however you will retain access to the Service until the end of your annual payment term.

It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further.

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

You consent to audio recordings being made of Stellar Journey sessions provided as part of the Service.

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by LUMA·NOVA, including trademarks, copyrights, proprietary information, and other intellectual property. LUMA·NOVA’s copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including LUMA·NOVA’s copyrighted materials shall remain the sole property of LUMA·NOVA. No license to sell or distribute our materials is granted or implied.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-subscriber. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

THIRD PARTY RESOURCES

The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with LUMA·NOVA. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

SOCIAL MEDIA DISCLAIMER

When you use LUMA·NOVA’s social media pages – including membership groups and pages, you are using an external site and are therefore bound by the terms and conditions of use of that site.  We encourage you to review the legal policies of that site for further information.  LUMA·NOVA does not endorse, and is not accountable for any views expressed by third parties using that site.

DIAGNOSING MEDICAL CONDITIONS

LUMA·NOVA does not diagnose conditions, nor perform medical treatment, prescribe substances, or interfere with the treatment of a licensed medical professional.  Spiritual healing and energy work are not a substitute for any other medical treatment.  If you have a serious health imbalance please seek out the advice of a licensed medical professional, and consider complimentary healing part of a complete health care program. Information provided on this website is not designed to diagnose, cure or prevent any disease.  All content of this website is original content, unless otherwise specifically noted.  In no event can LUMA·NOVA or Jo-Anne Worsfold be liable in any way directly or indirectly for damages resulting from information or data provided through the use or misuse of said information and data, either via its use, negligence or other actions.

PROFESSIONAL DISCLAIMER

Jo-Anne Worsfold from LUMA·NOVA is a certified Usui Ryoho Reiki Master / Teacher / Practitioner.  Jo-Anne Worsfold is not a licensed physician and has never claimed to be. Jo-Anne Worsfold is a self-taught gifted Spirit Communicator and has never had any formal training in this area.

CLIENT / MEMBER DISCLAIMER

All subscribers and clients of LUMA·NOVA assume sole responsibility for their own health and for the results of any sessions provided by Jo-Anne Worsfold of LUMA·NOVA that may affect your health in any way:

  • You understand that there may be short term side-effects after a healing, as your body continues to heal and aligns itself with your newly-healing soul energy. These side-effects may continue anywhere from a few minutes to a few hours after the healing. If your side-effects exceed 48 hours, you agree to seek further advice and/or healing from Jo or seek medical advice at your own discretion. Side-effects may range from mild thirst, tiredness, slight dizziness / light-headedness. You agree to keep well-hydrated in the 48 hours after a healing, to avoid dehydration. Should you experience any side-effects after a healing, you agree to listen to your body and rest as much as is needed, and to keep yourself well-hydrated and well-nourished so you can support your body through the healing process.
  • All information received by you from Jo-Anne Worsfold of LUMA·NOVA is accepted with full knowledge that any action taken by you as a result of the information received is your complete responsibility.